Introduction
PayPal is a service that enables you to make payments, send money, and accept payments without revealing your financial details. It is one of your options for receiving commission payments from Rakuten Advertising. There are some restrictions with using PayPal, so review the information below carefully before selecting this payment option.
Benefits
- Signing up is simple.
- Using PayPal as a payment option means you do not need to enter your bank details in Partner Hub or risk losing checks in the mail.
- PayPal is secure. You can read more about security on the PayPal website.
- Rakuten Advertising does not charge fees for using PayPal as a payment option. You can learn more about PayPal fees on the PayPal site.
Important Considerations
Rakuten Advertising currently does not offer multiple payment options for different networks. If you select PayPal as your payment option, you cannot receive payments via check or direct deposit.
These are the main points you should be aware of before selecting PayPal as your payment option; click the + for more information:
PayPal is available to creators in more than 200 markets working with a brand in these Rakuten Advertising networks: US, Canada, UK, Australia, France, and Germany.
However, you cannot receive payments for commissions earned from a brand in the Brazil or Japan networks via PayPal.
Review your payment options for more information.
Each network will pay out in local currency, which means you can receive commissions to your PayPal account in one of these five currencies, depending on the network for which you have earned commissions:
- US dollars (USD)
- Euros (EUR)
- Canadian dollars (CAD)
- British pounds (GBP)
- Australian dollars (AUD)
Check your PayPal Help Center for information about how PayPal handles foreign currency payments and for any fees PayPal may charge you for receiving foreign currencies.
You need to earn a minimum of 50 currency units to receive commission payments via PayPal. Check with PayPal to confirm any receiving limits that they may impose on your account, depending on your PayPal country.
When you receive a commission, it goes into your PayPal balance. When you have a PayPal balance, you can either use those funds to send a payment or you can withdraw the funds. Log in to your account to view your withdrawal options.
PayPal limits the amount of money we can send you in a single transaction. These limits are based on currency. Here are the individual limits based on currency type for all the possible currencies in which Rakuten Advertising will be sending out PayPal payments:
- 10,000 USD
- 8,000 EUR
- 12,500 CAD
- 5,500 GBP
- 12,500 AUD
If your PayPal payment exceeds a certain amount, your payment will be delivered to you in separate amounts. For example, if you receive your payments in USD, and your total commission for a given payment is 50,000 USD, you will receive five separate payments to your PayPal account, each in the amount of 10,000 USD.
Set Up
To receive Rakuten Advertising commissions via PayPal, you must first create a PayPal account on the PayPal website and securely link your credit card, debit card, and bank account details.
Once your PayPal account has been verified by PayPal, follow these steps to set it as your payment method in Partner Hub.
Note
Partner Hub currently has a single user type. If you manage other publisher accounts with Rakuten, your user role or permissions may limit your access.
Troubleshooting
When setting up PayPal as your payment option, you might get the following error message: We cannot validate your PayPal information. Verify and try again. Two common reasons for this are:
- The PayPal account is not verified with PayPal. This can be due to several factors. Contact PayPal support to resolve this issue.
- The PayPal information is not entered correctly in our system. We require the first name, last name, and email address used on the PayPal account. First or last names with multiple parts may cause issues, and so can the reverse order of first and last names seen in some languages.
Further Assistance
For questions about PayPal, contact PayPal support.
For help selecting PayPal as your payment option, contact Rakuten Customer Support.
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