Introduction

In order to receive payment, you must set your payment information in Partner Hub. Rakuten can pay your commissions via PayPal, direct deposit (ACH), or check. Your options depend on your location and the methods available by network.

There are no fees associated with any of the payment options, and you can make updates if your preferences or bank information change.

Instructions

Follow these steps to set your payment method in Partner Hub:

1. Go to Account in the navigation header and click Account Details.
2. Navigate to the Payment Method tab.
3. Click Edit details.

4. Select a payment method; click the + for instructions based on your selection:

   Direct Deposit (ACH)

   The bank account information you are required to enter depends on the country you are located in. Your bank must be in the same country as your address.

   The name and address you enter depend on your business classification:

   • If you are an individual, enter your name and home address.
   • If you are part of a company, enter the business name and address of your business's office.

   Check

   You do not need to enter additional information if you choose to get paid via check, but you should check that your address is filled in correctly in the General tab to make sure you receive payment.

   PayPal

   Enter your first and last name and the email associated with your PayPal account. Learn more about getting paid via PayPal.

5. Once you have provided the necessary information, click Verify and Save.
6. A pop-up appears prompting you to enter the verification code that was sent to the email address associated with your user account.
7. Access the email, copy and paste the code in the pop-up, and click Submit code.

Troubleshooting

If you experience difficulty selecting or changing your payment method in Partner Hub, contact Customer Support for assistance.